Envision I.T. Help Desk has been helping businesses throughout Western Washington keep their IT systems running at their best since 2004. We understand that your systems are often the lifeline of your business, and are fully devoted to doing whatever it takes to keep you satisfied and your systems running smoothly. Our principles percolate everything Envision I.T. Help Desk does and has earned us a reputation for nurturing long-term relationships with our customers, big and small throughout the Puget Sound.
1) You Can Expect a Response From Us Within 30 Minutes – Guaranteed. Our professional technicians will answer immediately or will respond in less than sixty minutes – Guaranteed. The work is free if we don’t get back to you in that 30 minute time frame.
2) Sonic Fast Repairs. It’s comprehended, you don’t want to sit on your hands waiting for your computer to be fixed. So we offer promptly remote network IT support services. You can access your computer network remotely through our network support services. We’ll dispatch a technician that same business day, if not.
3) We speak YOUR language. You’ll get the clear answers to your computer and IT support questions that you deserve. You will not be made to feel uncomfortable by our team of IT support experts with unfamiliar technical jargon.
4) Absolute 100% Satisfaction is Our Guarantee. Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to make you happy with our proactive managed services & network support services.
5) No Disasters Waiting in the Wings. Feel secure that your network or data will not be damaged in the process. We evaluate first to see if there are any potential risks before we begin computer maintenance services. We will explain to you any potential risks involved and get your okay before we begin the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
6) Our Guarantee – All Completed Projects Will Be On Time and On Budget. Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and diming for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.
7) Expect Accuracy With Our Billing. Your invoice will be accurate and completely spelled out – guaranteed. All IT management services charges are preapproved by you, you’ll always know what you are paying for.
Envision IT offers complete IT services and solutions that range from subscription based On-call Support and Managed IT Services to staffing your company with an IT Staff member or being your company’s IT staff. As Business Technologists, we think that a dynamic and changing business environment requires a unique type of professional – one that doesn’t presume to know the answers. A technology support professional that really listens and comes up with innovative answers to our clients’ business challenges – working with the customer to create the firm of the future. Business support professionals aren’t just techies or techies that lack business understanding. Or consultants that aren’t truly accountable for delivery. We consider the entire value chain. And we don’t believe in technology for technology’s sake. Its only purpose is to deliver on business strategy and ultimately make your technology work for you. Our outlook is global and we are constantly searching for the practical innovations and business trends that make our clients more competitive and drive their business transformation.
Need a highly trained technical staff member on an On-call basis, Part-time, or Full-time NOW? We can help you whether you are looking for on-call support, seeking to augment your current IT staff or need Envision IT to become your IT staff. By combining our vast knowledge of the IT industry with our network of industry candidates, we are able to provide you qualified technical employees who fit your organization, fast!
|IT Staffing Services||When you hire a Company Employee||When you contract with Envision IT Services|
|Interviewing and finding a qualified person.||Your responsibility||Our Responsibility|
|Taxes, social security, medicare||You Pay||We Pay|
|Insurance||You Pay||We Pay|
|Technical Support||Rely on other employees that could lead to increased down time.||Our network of professionals can have you up and running sooner.|
|Support when employees are sick or on vacation.||Increased work load on other employees.||Our team of professionals can fill the gaps in coverage.|
|Support when work load is heavy.||New hire, temp hire.||We provide, to accomplish tasks in most proficient manner.|
|An individual no longer meets your needs.||You let them go and pay unemployment.||Our problem and we will find you a member who better meets your needs.|
Whether you are a training coordinator needing to increase staff productivity or an IT professional handed a new project using a new computer program you are learning for the first time, we have innovative solutions for you.
As your technology training partner, we help you identify software training goals, set up training packages, hands-on classes, or demo-style seminars to achieve those goals, coordinate your registrations, and deliver a comprehensive, needs-based curriculum centered on your company’s specific training requirements. With Envision I.T. Help Desk expertise implementing and managing a structured computer training plan, you can relax with confidence that you are meeting your company and individual training objectives.